General FAQ

1. What comes in each nail set?

  • 10 press-on nails in your selected/ custom sizes
  • Nail glue or adhesive tabs (based on your choice)
  • Mini nail file & cuticle pusher
  • Alcohol pad
  • Cuticle oil pad
  • Instructions for easy application & removal 

2. How long do the nails last?

  • With nail glue and proper prep; our press-ons can last up to 4 weeks. 
  • With adhesive tabs; wear time is typically 3-5 days and nails can be reused more easily.

3. Can I reuse nails?

  • Yes! As long as the nails are removed carefully and kept clean, you can reuse them multiple times. 

4. How do I know my size?

  • We provide universal-fit sets in sizes XS, S, M, L. For a more customized fit, we recommend measuring your nail beds from side to side or purchase our sizing kit to know your exact fit for future purchases. 

5. How do I apply and remove the nails?

  • We include step-by-step instructions with every order. Application takes just a few minutes, and safe removal can be done with warm water soak or nail-safe remover. 

6. Do you take custom requests?

  • We do not take custom requests.

7. What is your shipping time?

  • Our current processing times will always be posted below. Processing times will vary based on demand. It was imperative to us, that our press-ons are handcrafted with care and not factory-made; so as to ascertain a peculiar quality. Orders are typically processed within 2-7 business days and shipped via USPS. Shipping times vary by location but usually 3-7 business days within the U.S. 
  • CURRENT PROCESSING TIME: TWO DAYS

8. Do you accept returns or exchanges?

  • For hygiene reasons, we cannot accept returns or exchanges. However, if there's an issue with your order; please contact us within 7 days of delivery and we'll do our best to make it right. 

9. Do you ship internationally?

  • No, we only ship within the U.S.

10. What nail shapes and length do you offer?

  • Please see table below. 

If you have any other questions, please feel free to reach out to contact@solids21.com